diff --git a/doc/FAQ.html b/doc/FAQ.html index 8f07cba3..6f061ea9 100644 --- a/doc/FAQ.html +++ b/doc/FAQ.html @@ -111,11 +111,9 @@ The following platforms should work too, but aren't tested extensively:

After you have downloaded the Nero AAC Encoder as a ZIP file, you must "install" the encoder binaries, so
LameXP can use them. Simply unzip the files 'neroAacEnc.exe', 'neroAacDec.exe' as well as 'neroAacTag.exe' to
@@ -503,17 +501,23 @@ If, for example, you want to replace 'lame.exe' in Build #666 of LameXP, you wou The LameXP startup (splash screen) takes very long on my system. What can I do?

-Starting up LameXP shouldn't take longer than approximately 10 seconds. However it was brought to our
-attention that badly optimized anti-virus software can slow down the startup procedure a lot! On our test
-system (Windows 7 running on an Intel Core2 Q6600 with 4 GB of RAM) starting up LameXP takes about 3 seconds
-without an anti-virus software and about 6 seconds with the "real-time protection" of Microsoft Security
-Essentials enabled. With other anti-virus software the startup was delayed up to 20 seconds and more!
+During the startup procedure, LameXP has to extract some "helper" files to the TEMP directory. This can take
+a few moments. However, this extraction process shouldn't take longer than approximately 10 seconds. On our
+test system (Windows 7 running on an old Core2 Q6600 with 4 GB of RAM) starting up LameXP takes ~1.7 seconds.
+
+Unfortunately, it was brought to our attention that poorly optimized anti-virus software might slow down the
+startup procedure a lot! As mentioned above, on our test system, the startup procedure takes 1.7 seconds. And
+that is with the "real-time protection" of Microsoft Security Essentials (MSE) enabled! Without the real-time
+scanner, the startup time reduces even further, to less than 0.2 seconds. At the same time, as users have
+reported to us, some other anti-virus software can increase the startup delay by as much as 20.0 seconds !!!

So if you think that LameXP is starting up too slow on your system, you should temporarily(!) disable or
-uninstall your current anti-virus program and try again. Usually it should be sufficient to disable only the
-"real-time protection", "file system protection" or "guard" feature of your anti-virus software. If it turns
-out that the startup is significantly(!) faster WITHOUT the anti-virus software, please report the problem to
-the developer of the anti-virus software. And, if they don't fix the problem, switch to a better product!

+uninstall the "real-time scanner" or "guard" (or whatever it is called) of your current "anti-virus" software
+and then try again. If it turns out that the startup of LameXP becomes significantly(!) faster as soon as the
+anti-virus software does *not* interfere with the extraction process, then please report the problem to the
+developer of the anti-virus software. And, if they don't fix the problem, switch to a better product ;-)
+
+In short: If LameXP takes very long for starting up, then most likely poor "anti-virus" software is to balme.



@@ -863,13 +867,13 @@ switching to the 'Compatibility' tab and un-checking the 'Run this program in co

-Why do I get the error 'Executable requires Windows 2000 or later' on startup?
+Why do I get the error 'Executable requires Windows XP or later' on startup?
Why do I get the error 'The procedure entry point <Something> could not be located' on startup?
Why do I get the error 'LameXP.exe is not a valid Win32 application' on startup?

You are trying to run LameXP on a platform that is NOT supported, such as Windows 95, Windows 98, Windows
-Millennium Edition, Windows NT 4.0. There is nothing you can do about that, except for updating to a less
-antiquated OS. Running an outdated and unsupported OS is a severe security risk anyway!
+Millennium Edition, Windows NT 4.0 or Windows 2000. There is nothing you can do about that, except for +updating to a less antiquated OS. Running an outdated and unsupported OS is a severe security risk anyway!

Note: This error can also occur, if your system has been configured to run LameXP in compatibility mode.